Last updated: June 19, 2026 · Effective: July 1, 2026
PawMily ("Service") complies with the Personal Information Protection Act (PIPA) of Korea and other applicable laws to protect users' personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
We collect the following information during your use of the Service:
[Required] Anonymous user ID (UUID, auto-assigned), device push token [Optional] Pet name, date of birth, photo, breed, gender, personality; family nickname and profile photo; diary text, attached photos, weather, mood, and activity records
Collection method: Information is collected directly when you enter it or upload photos within the app.
① Service delivery: storing and viewing shared diaries, sharing content among PawMily members ② Notifications: alerts for comments, likes, and other interactions ③ Service improvement: error analysis and feature enhancement
We do not use your information for any purpose beyond those listed above, nor do we sell it to third parties.
Personal information is retained while your account is active. Upon account deletion, data is destroyed within 30 days. Exceptions apply where retention is required by law:
• Contract records (E-Commerce Act): 5 years • Access log records (Communications Secrets Protection Act): 3 months
Upon expiry of the retention period or achievement of the collection purpose, data is destroyed without delay. • Electronic files: permanently deleted using irrecoverable methods • Physical records: shredded or incinerated
We do not share your personal information with third parties without your consent, except in the following cases: ① When required by law enforcement or government agencies ② Content you have directly set to share with PawMily members or PawFriends
We delegate certain data processing to the following provider:
Processor: Supabase Inc. Purpose: Database hosting and file storage operations Retention: Duration of the service agreement
Supabase operates on AWS infrastructure (Virginia, USA) and complies with international data protection standards.
You may exercise the following rights at any time: ① Request access to your personal information ② Request correction of errors ③ Request deletion (account termination) — Settings > Delete Account ④ Request suspension of processing
Requests can be submitted via the in-app settings or to [email protected] and will be processed within 10 business days.
We implement the following measures to protect your personal information: ① Transmission encryption (TLS 1.3) ② Database access control (Row Level Security) ③ Principle of least privilege ④ Regular security audits
The officer responsible for personal information protection is:
Name: PawMily Privacy Team Email: [email protected]
Complaints and inquiries regarding personal information will be acknowledged and responded to promptly.